Virtual Telecoms Trends for 2012

The world is increasingly becoming connected by networks of virtual links. Virtual telecoms lie at the heart of much of these communications and their influence is growing as a result of the improved technologies, enabling service providers such as Cloud2call.com to offer lower calling costs and more competitive telecoms packages to their increasing number of users.  Trends for 2012 are expected to show improvements in all areas of telecoms including mobile services and the age of the traditional office telephone conversation is becoming a thing of the past.

 

LANDLINE CONNECTIONS

Despite being seemingly connected at every corner of the globe already, it is interesting to note that global fixed line broadband subscriptions are predicted rise again this year to reach 651m,  which is an increase of 13% from  2011, when the figure stood at 576.8m. China’s has been denominating the market in this area for many years however India is likely to see over 590m access lines added to its fixed and mobile networks over the next five years, (source: Pyramid Research).

SMARTPHONES

With a growing number of us switching over to a smartphone for both business and social interaction, , statistics (from Informa Telecoms & Media) predict that the total number of global sales for smartphones could increase from 342.4m in 2011 to 439.1m  during this year. Reference

VoIP

The VoIP market is going from strength to strength and will continue as such despite the economic downturn, due primarily to the fact that with improved technologies, VoIP can offer a cheaper and more flexible alternative, leading consumers and business to turn to VoIP systems for their business to save costs. The improvements in broadband services and the increased availability of connections has allowed VoIP to undercut many of the landline rates currently on offer and is set to lead the market because of the associated switchboard services which can be provided to improve customer services.  Netscribes (India) Pvt. Ltd., a knowledge consulting solutions company, has recently announced the launch of its report entitled: VoIP Market in India 2012. Voice over Internet Protocol or VoIP is economically viable alternative to traditional telephony. It enables calls enhanced with various features which make it attractive at affordable cost. Reference

Find out what a VoIP service can do for your business. Start saving on calls today and offer your clients the very best your business can deliver in terms of customer satisfaction  over the phone so that they will call and call again.

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