VoIP telephony gives you the flexibility to choose your own telephone number – no matter where in the world you may be.
After all, when it comes to sales enquiries, it isn’t really a question of where your office is based but where your clients are. Research indicates that providing your clients with a number that is more cost-effective for them can increase telephone enquiries by as much as 300%.
Cloud2Call can provide you with a virtual (inbound) number from your choice of worldwide locations. Or even a freephone number. The calls are simply forwarded (or “pointed”) directly to your existing Cloud2Call extension, landline or mobile number. This gives you the ability to be ‘local’ from anywhere in the World. And it gives you the freedom to move around as much as required as you will no longer be tied to the office. In addition, the destination of incoming calls can be easily changed to whichever device is most convenient at any given time.
0800, 0500 and 0808 numbers are classed as UK Freephone or Freefone numbers.
Virtual inbound numbers have become a key element of most corporations’ marketing strategy. Many companies find that by communicating via a number that is either local or free to their target market or clientele, a higher level of customer-confidence and market awareness is secured in that location. Clients also tend to feel reassured by the fact that there is never a busy tone – incoming calls can always be redirected or “bounced” to an available line if the initial destination is in use.
It is important to ensure that you have the ability to easily manage your incoming calls so Cloud2Call allows direct account access via your own client account login. Changes to the caller set-up only takes a few seconds, leaving you to turn your attentions to other areas of your business… or it allows you to leave the office, knowing that any enquiries are being immediately dealt with by a chosen professional.
It is also possible to assess the volume of incoming calls and direct any given number to one department and then the overflow to support staff. Cloud2Call understands that the quicker that you can attend your clients, the higher the level of satisfaction. Cloud2Call inbound numbers provide:
- A dedicated number, wherever you are in the world
- Business flexibility to travel, relocate, etc
- Convenience – calls can be directed to the most convenient device at any given time
- Call redirection avoiding “lost” calls due to overloading on the lines
- Higher levels of customer service
You can find more information on a telecoms package to suit your needs including a virtual or freephone numbers, by visiting the Cloud2Call website.
www.cloud2call.com
Nb : Inbound phone numbers are also known as:
· Virtual numbers
· DDI's
· Local numbers
· Area-call numbers
· Ghost Numbers
· Remote-Call-Forward numbers
Cloud2Call is an official distributor of Yealink IP and IP video phones. Visit our website for further details on the products available. www.cloud2call.com/products
